Designed for medical practice owners and managers, this session explores how to optimise phone systems for compliance, security, and performance.
Presented by Dr April Armstrong (Business for Doctors) and AJ Lemay (ASAP Telecom), the session covers:
- PCI compliance and how to manage phone payments securely
- Strategies for building a resilient system that stays connected during outages
- How to use call data and recordings to manage demand, support staff training, and improve patient service
Includes a practical demonstration of tools that help streamline communication and support the smooth operation of any medical clinic.